Shipping Policy
Shipping Time
We take pride in being one of the fastest in the industry when it comes to shipping. Most small items are delivered in just 1 to 5 business days, and large items are generally delivered to your home within 3 to 10 business days. However, delivery may take up to 15 to 21 days in certain regions. This is still considered very fast, especially given the time needed to package items and coordinate freight delivery for bulky products.
Delivery times may vary depending on your location relative to the warehouse used, and may be shorter or longer than our general estimates.
If shipping time is an important factor for you, we recommend contacting us before placing your order to receive a personalized estimate. We will do everything we can to meet your needs.
Delivery times can be affected by factors such as weather, holidays, carrier availability, or other circumstances beyond our control. For these reasons, All Sheeds cannot guarantee delivery times, although delays are very rare. We are committed to shipping your orders as quickly as possible.
Shipping Cost
Whether you're purchasing an accessory or a storage shed, ALL our products are shipped FREE of charge anywhere in the United States and Canada.
Sales Tax
There are No Sales Tax charges in most states excluding MI, MN, MO, NC, NJ, NV, OH. New nexus laws in these states require us to collect and remit sales taxes for your state, county and city. If we do not collect and pay these on your behalf your state still might require you to pay a use tax to buy online.
Large Item Delivery
Some of our storage buildings are very large and too heavy to ship via package carriers. Contracted freight companies deliver these structures. These companies will call the consumer when merchandise arrives at their terminal to set up a delivery time that is convenient for you (*some carriers no longer provide appointment service and you can call them to schedule delivery). These companies provide tailgate delivery. Upon delivery the driver is only required to take products to the curb, your driveway or entrance of delivery address. The carrier is not responsible for bringing merchandise into your home, uncrating, installing or removing packing materials. Truck freight is different than standard UPS, FedEx or US Mail in that you will be responsible for carrying the product from the back of the truck into your house (or wherever its going). If you are ordering a very large item, please keep in mind that you may need a couple of people to help. Alternatively, most truck freight companies offer additional services to help you move items from the truck into your house. Once we email you the tracking information you can contact the shipper directly to inquire about additional services. You would be responsible for directly paying the truck freight carrier for any additional services. All Sheeds is not responsible for any restrictions due to geographic location, inaccessible roads (dirt, gravel, dead ends, single lane, low hanging wires etc.), local covenants, neighborhood association laws or any other restrictions that would prevent the delivery of your shipment. If you have any delivery restrictions that would prevent a large truck from accessing delivery to the curb of your property please contact us prior to ordering. All Sheeds will not be responsible for any shipping costs incurred for undeliverable merchandise for any reason and these costs will be deducted from the customer refund. All Sheeds will not be responsible for any costs incurred for special delivery fees to deliver to an inaccessible area that requires special needs. Additional delivery fees for special needs will be the responsibility of the customer to pay for added services. Some remote locations are not serviced by our LTL carriers and we do not guarantee delivery to these areas. If a change of address is needed after the order has shipped the carrier will charge a fee for this service called a reconsignment fee. All reconsignment service fees will be the responsibility of the customer.
Damaged Merchandise
The most important thing to remember about truck freight is that you MUST inspect the package at the time of delivery. A delivery appointment time will be set and you or someone 18 years or older representing you will be required to be present during delivery, inspect to make sure the items are all there and in good condition, then sign for them. If merchandise has shipping damage at time of delivery, consumer should indicate "damaged" on the paperwork. If the damage is minor please write on the BOL what items are damaged and accept the delivery. If damages are excessive please refuse the delivery. We will replace damaged parts free of charge if paperwork is marked damaged and if reported to us within 48 hours (we only have 48 hours to open claim with the shipping company). If there is significant damage, consumer should indicate "damaged" on the paperwork, refuse the delivery, then contact us giving a detailed description of the damages. We will have new items sent to replace damages found right away. Please note, in most cases if there is significant damage and the delivery is refused we can offer a full refund if desired but some of our suppliers only guarantee a reship. For damaged delivery refusals our normal process is to reship the order. If other concealed damages are found during assembly please contact us and we will send you replacements free of charge on qualifying parts with qualifying brands for up to 30 days after the order date. Duramax brand products only qualify for concealed damage parts replacements for 15 days after delivery. Please inspect your product for concealed damages before this time expires to qualify.