Return Policy
We want you to be completely satisfied with every item that you purchase online. If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of the order date for a full refund of the purchase price, minus the shipping fees. Some products also incur a restocking fee. Please contact us for details on specific product restocking fees.

Any unused, re-sellable merchandise in original condition and in their original boxes or packages may be returned for exchange or refund within 30 days of the order date. The returned item must be in the original box with all paperwork. The item must be unused and unopened. Photos of the unopened boxes are required before we can approve a return RMA. We will refund the product price minus restocking fees. Inbound and outbound shipping costs will not be refunded once the merchandise has shipped. Orders that received discounted or free shipping will be charged for initial shipping cost as well as returning shipping cost. In some cases, depending on the manufacturer, we do incur a restocking fee, which is passed on to you. Please contact us for details on specific product restocking fees. Order cancellations must be initiated within 24 hours after ordering or before item is shipped, whichever is first, to qualify for a full refund. After 24 hours or item has shipped all fees will apply to cancel. Our goal is to ship quickly and we advise to please make sure you do not want to cancel prior to ordering.

If the item(s) have been used or tested in any way, it cannot be returned unless it is in a re-sellable condition and within 30 days from the date of purchase. It must be in its original box and all manuals, warranties, accessories and packing materials must be included. All returns will incur a restocking charge of 25% of the item(s) price. This fee is 35% for Handy Home Products. If items have been assembled, damaged or used this charge will increase or the return may be denied. The customer will also incur the expense of all shipping charges, even if the order was sent with free or discounted shipping. Inbound and outbound shipping costs will not be refunded once merchandise has shipped. Orders that received discounted or free shipping will be charged for initial shipping cost as well as returning shipping cost. Delivery refusal will result in a refund minus restocking fees as well as inbound and outbound freight fees. Do not refuse your delivery for any reason other than damage. Redelivery fees will apply. Once an order has left the warehouse for shipment all costs incurred by All Sheeds to facilitate the order including inbound and outbound shipping costs as well as a restocking fee due to the warehouse will be deducted from the customer refund for all cancellations. Hiring any 3rd party builder or shipper outside of our terms will be the sole responsibility of the customer and we will not compensate for their fees, lost parts, claims or damages caused therein for any reason. Note: there are no returns accepted on any Little Cottage Company or Leisure Season brand products due to shipping costs. EZ-Fit brand products are custom built to order and will incur a 20% restocking / cancellation fee if cancellation request is received after 24 hours of ordering.

To initiate a return you must obtain a return authorization first. Please use the contact us form to send us all your order information, photos of the items and reason for return. All returns are handled via email to ensure proper communication and documentation. We will process your request and email you return instructions within 24 hrs. A $25 fee will be accessed, for any erroneous challenge to a legitimate credit card charge, which results in a charge back fee to us. Please work directly with us to avoid unnecessary charge back fees.

NOTE: Please make sure you have obtained any necessary permits prior to ordering. If the customer is required to obtain a permit for their area to use any of our outdoor products the customer is responsible for obtaining this permit prior to making their purchase. All Sheeds will not be responsible for any permitting not approved. Check your local subdivision or living area rules and regulations prior to making your purchase. If the customer is not able to obtain a permit or not allowed to construct their structure in their area for any reason after ordering they will be responsible for inbound and outbound shipping freight charges as well as any restocking fees.

Replacement Parts
In the rare event that during assembly you find there is a part which is missing or defective we have you covered! We will provide you with a replacement part at no additional cost for up to 30 days after the order date of qualifying brands (after 30 days please contact the manufacturer and open a warranty claim by following the instructions on your assembly manual). Duramax brand products only qualify for parts replacements for 15 days after delivery. Please inspect your product for concealed damages before this time expires to qualify. We will replace shipping damaged parts free of charge if reported to us within 48 hours (we only have 48 hours to open claim with the shipping company). Pictures may be required to qualify. All Sheeds will not accept full returns on any products due to missing, defective or damaged parts. Instead we will ship the part to you free of charge right away. Any items purchased locally must be approved prior to purchase to qualify for reimbursement.

To order replacement parts, please contact us and we will order the part and ship it to you free of charge. Alternatively, you may also identify the manufacturer of your product below and use the phone number provided to contact them to order parts under your warranty. Manufacturers not listed may not adhere to this policy. Please contact our customer service team for free replacement qualifications and we will strive to rectify any situation you are having with a part right away. We understand how frustrating it can be to have a part not assembling correctly and this is why we make sure to have this clause here so we can work together to quickly find a solution.